Dialysis, three times a week
We set the drop-off by your chair time and the pickup by when you expect to finish. Tell us which entrance works best and we use that one.
Rides to appointments, set up ahead
Medical and Scheduled Taxi Rides in Fort Smith
Your appointment time does not move, so your ride should not either.
- Answered 24 hours, holidays too
- City licensed and inspected
- Long trips priced before you ride
- Set it up one time We pick you up on the same days each week after that.
- We are there when you finish The pickup is planned around your appointment, not guessed.
- Say what help you need Tell us when you book and we pass it to the driver.
- Someone else can book it Book for a parent and ask us to call you when it is done.
Planned rides
Tell us the days and times once. After that the ride repeats. You do not have to book it again each week.
Payless sets up planned rides in Fort Smith and nearby towns. Dialysis. Clinic visits. Physical therapy. Pharmacy trips. Work shifts. Call (479) 445-3169 to start one. You get the same licensed local cab company every time. On a medical ride that matters more than on any other trip. Coming from further out? Your town page shows the drive time we plan for.
Common trips
What people book these for
Appointments you cannot be late for
Weekly therapy, follow-ups, lab work. One call sets it up. One call changes it.
When they say do not drive home
When the clinic says do not drive yourself home, you need a ride. Tell us roughly when you expect to leave and we stay in touch that day.
Getting to work without a car
A plant shift in Fort Smith or Springdale, a weekly grocery run, a court date, a school pickup. The arrangement works the same way.
Why an app struggles with this
The ride has to be there when treatment ends
Dialysis is the clearest example. The chair time does not move. The session ends when it ends. Nobody coming off treatment should wait outside for a driver who has never been to that building.
Tell us the details once and we keep them on file. Which door. What help you need at the curb. Who to call when the ride is over. An app starts from scratch every time.
What we need to set one up
- The rider's name and a phone number that reaches them
- The pickup address, including apartment or unit number
- The facility and the entrance, if a specific door is easier
- The days, the appointment time and the expected finish
- Any help needed at the door, or anything the driver should know
Scheduled ride questions
Can I set up the same ride every week?
Yes. Tell us the days, the time and the address. The trip then repeats each week with no new booking.
Do you take Medicaid or insurance payment?
We are a taxi company, not a medical transport provider. You pay us directly. Some plans pay you back later, so check with your plan first.
Can the driver help me to the door?
Tell us what you need when you book and we pass it to the driver. If it is more than the driver can do, we will say so on the phone.
What if my appointment runs long?
Call us as soon as you know. We would rather move the pickup than leave you standing outside a clinic in July.
Do you take wheelchair users?
Call and tell us what you need. We will say honestly whether the vehicle we can send will work for that trip.
Set up a standing ride
One phone call sets the pattern for the weeks ahead. Call (479) 445-3169 and ask for a scheduled pickup.